Returns & Refunds

Our returns policy at Parfum Central ensures your complete satisfaction with every purchase. We stand behind the authenticity of our luxury perfumes and want you to shop with total confidence knowing your investment is fully protected by our satisfaction policy.

Return Eligibility

Items may be sent back within 14 days of delivery. Products must be unopened, unused, and in their original packaging with all seals intact. Please keep your order confirmation and shipping receipt for reference when contacting our dedicated customer care team.

How to Start Your Request

Contact our customer support team to initiate your inquiry. Provide your order number and reason for the request. Our team will respond within 24 hours with detailed instructions for shipping the item back to our facility for inspection.

Return Shipping

Customer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return arrives safely at our facility.

Refund Processing Timeline

Once we receive the package, inspection takes 2-3 business days. Approved requests are processed within 5 business days after verification. The amount will be credited to your original payment method automatically without any additional steps required from you.

Questions? Contact our support team for assistance. Browse our full collection of authentic luxury perfumes.